are all start 25s having problems connecting to computers or is it just mine??

tel147 Registered Users Posts: 3
Apprentice Seeker
edited March 22 in MyDrive Connect
if i connect through the laptop on win10 it doesn't even know its connected, apart from it charges fine. if i connect through the desktop it says usb not recognised. ive tried all the troubleshooters windows and tomtom's. it updated fine around january now mydrive tells me a map is available but i cant connect to get it.