Ad new account to my essential go tomtom

KatiaCouvreur220770 Registered Users Posts: 1
New Seeker
edited March 21 in Devices using Wi-Fi®
I can't connect my drive account to gps because my husband [email protected] is connected . My account is [email protected] . Who can help me please ?
+32 4xxxxxxxx30

thanks in advance

Mod edit: Please don't post private or personal information on a public forum. Thanks!


  • DougLap
    DougLap Posts: 9,833
    Hi @KatiaCouvreur220770

    You can only have one account linked to your GPS unit at any time . If you want to change the account currently linked to the device then you need to do a Factory Reset then you will have deleted the current account and can replace it with your own.

    Tap Menu/Settings/System/Reset device,

    By doing this you will have to set the unit up from scratch thus losing all the current My Places and My Routes etc on the device.

  • Willy875
    Willy875 Registered Users Posts: 5,372
    Revered Voyager

    @KatiaCouvreur220770 Do not post personal information in a public forum.