RAM MOUNT
I have just bought the Rider 550, but when I go to attach the RAM mount to the bike, the 'U' fitting is not threaded, therefore unable to attach it to the upright as indicated in the manual. I need help as to how to get this sorted. Any advice would be appreciated
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Best Answers
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Hi
There may be a manufacturing defect so the best thing to do is contact Tomtom customer service.
How to contact TomTom customer support by chat or email
https://help.tomtom.com/hc/en-gb/articles/360015568919/
How to contact TomTom customer support by email
https://help.tomtom.com/hc/en-gb/requests/new?ticket_form_id=360000679560
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Box contents
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Answers
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Hi
There may be a manufacturing defect so the best thing to do is contact Tomtom customer service.
How to contact TomTom customer support by chat or email
https://help.tomtom.com/hc/en-gb/articles/360015568919/
How to contact TomTom customer support by email
https://help.tomtom.com/hc/en-gb/requests/new?ticket_form_id=360000679560
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Box contents
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The photograph shows a threaded 'U' connector, mine is smooth with no threading.0
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I have emailed TomTom.
Thanks for your help0
