Phantom streets appear in my city and bootloop my nav

Koomnot
Koomnot Registered Users Posts: 2
Apprentice Seeker
Hi!,
I bought Europe map via TomTom Home. It works in car and detects my position, but a lot of extra streets appear and it results in bootlooping of navigation. Curiously outside the city there are no extra streets and the navigation doesn't loop. I tried reinstall the map many times on different sd cards with no result.

Answers

  • VikramK
    VikramK Administrators Posts: 13,744
    Moderator
    Hi @Koomnot
    Welcome to the community! Could you try restoring the contents on your TomTom?
    See steps on our support article here-
    https://help.tomtom.com/hc/en-gb/articles/360013961519

    Regards,
    Vikram.
  • Koomnot
    Koomnot Registered Users Posts: 2
    Apprentice Seeker
    I have restored the nab to the default settings, redone loaded Tom Tom home, redownoladed the map files and used multiple as cards. Every time the result is the same.