Hi I need a contact number for the TomTom repair if any one can help please tom tom GO WiFi 6200

Ian_23
Ian_23 Registered Users Posts: 3
Apprentice Seeker
edited March 14 in Devices using Wi-Fi®
As halfords aren’t very helpful as that’s where I brought it from and as I am a lorry driver I need the for work a lorry driver thank you Ian
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Best Answer

  • DougLap
    DougLap Posts: 10,168
    Superuser
    Answer ✓
    Hi @Ian_23

    Try the following:-

    Tap Support at the top of this page
    You then HAVE to Sign in Top Right of next Page. (you have to do this)
    When signed in, and not before, Tap Contact Us bottom right
    Support Box appears and at the bottom with a message option
    Type Contact or Chat in the box
    If Chat is available you should be offered the chance to Tap Live Chat
    If it is Out of Hours for Chat you should be offered an option to message

    If it does not work exactly as described then try another Web Browser.

    Doug

Answers

  • Ian_23
    Ian_23 Registered Users Posts: 3
    Apprentice Seeker
    Need contact number for the repair center tom tom as halfords are not very helpful and it is still under warranty help please Ian
  • Willy875
    Willy875 Registered Users Posts: 7,760
    Elite Voyager
    Hi

    How to contact TomTom customer support by chat or email
    https://help.tomtom.com/hc/en-gb/articles/360015568919/

    How to contact TomTom customer support by email
    https://help.tomtom.com/hc/en-gb/requests/new?ticket_form_id=360000679560


    If the links take you to the home page, delete your cookies.
  • Ian_23
    Ian_23 Registered Users Posts: 3
    Apprentice Seeker
    Hi i really need to speak to someone ,As i have a problem with my tom tom 6200 and i have my warrenty still for 2 years but its 1 year and 5 months old so i still have 7 months left i takening it back to Halfords where i brought it from and they saying tthat i have to contact tom tom here .but with no luck why isnt Halfords helping me .I am not very happy as i use this 6200 tom tom for my job HGV but halfords did contact tom tom but said as its over the years warrenty and now i have to contact tom tom myself .but it is 2 years .so i dont know what to do as i cant even contact or spek to some one so i can get my tom tom repaired thank you if anyone can help pleas ethank you Ian
  • Willy875
    Willy875 Registered Users Posts: 7,760
    Elite Voyager
    Hi

    Since covid 19 there is no longer a telephone line if you want to talk to a person you have to do it by chat during office hours.
  • DougLap
    DougLap Posts: 10,168
    Superuser
    Answer ✓
    Hi @Ian_23

    Try the following:-

    Tap Support at the top of this page
    You then HAVE to Sign in Top Right of next Page. (you have to do this)
    When signed in, and not before, Tap Contact Us bottom right
    Support Box appears and at the bottom with a message option
    Type Contact or Chat in the box
    If Chat is available you should be offered the chance to Tap Live Chat
    If it is Out of Hours for Chat you should be offered an option to message

    If it does not work exactly as described then try another Web Browser.

    Doug

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