Traffic: Service unavailable

KurtShoot
KurtShoot Registered Users Posts: 11
Apprentice Traveler
Hello,

My tomtom is saying that traffic service is unavailable, could you please check if this is an error on your side?
I have a TomTom go5200. The built-in SIM card appears to be disabled (by you..) as at some point I didn't use the device for more than six months. Annoying, but it should still do services when connected with a mobile phone or WIFI, or computer. In all of these cases it still says services unavailable, could you please have a look? I understand you can see my device through my login details?

Many thanks!
Kurt

Answers

  • Willy875
    Willy875 Registered Users Posts: 5,319
    Revered Voyager
    Hi

    Factory reset the device.
  • KurtShoot
    KurtShoot Registered Users Posts: 11
    Apprentice Traveler
    Indeed it did!
    thanks