I have maps for life. Why is Tom Tom trying to charge me to download Jordan map?

SteveParker1971
SteveParker1971 Registered Users Posts: 2
New Seeker
edited March 14 in Devices using Wi-Fi®
Hi, I have just purchased a Go 520, which includes free maps for life. It came with Europe maps loaded, but I require the Jordan map.

After downloading the MyDrive connect app, I was hoping I could download the Jordan map, however, it is asking me to pay for an annual subscription.

How do I obtain this map for free?

Best Answer

  • lampard
    lampard Administrators Posts: 5,944
    Moderator
    Answer ✓
    Hi @SteveParker1971

    Welcome to the Community! I've added the World maps on your device, please make a soft reset and check for the available updates again.

    Best, lampard

Answers

  • Willy875
    Willy875 Registered Users Posts: 5,330
    Revered Voyager
    Hi

    Come back later, moderator @VikramK or @lampard will review your account and assign you the card.
  • lampard
    lampard Administrators Posts: 5,944
    Moderator
    Answer ✓
    Hi @SteveParker1971

    Welcome to the Community! I've added the World maps on your device, please make a soft reset and check for the available updates again.

    Best, lampard
  • SteveParker1971
    SteveParker1971 Registered Users Posts: 2
    New Seeker
    Hi Lampard,

    That has sorted the problem. Many thanks for your assistance

    Steve