Tomtom5000 half dead or fully?

Giselher2000
Giselher2000 Hessen, aber nicht im Herzen!Registered Users Posts: 38
Master Explorer


TomTom5000 rebootet, also trommelt, geht dann erneut in einen "TomTom Bildschirm, zeigt dann die "rotierende Scheibe" in gefühlt "schnellster Geschwindigkeit an" und schaltet danach in eine Anzeige wie als Bild beigefügt.(Nein, kein Bild: geht hier nicht: ein Monitor, ein TomTom, dazwischen eine orange unterbrochene Leitung.)

Wenn ich dann Tomtom5000 am PC anschließe, startet TTMyDRive nicht. Unverbunden startet es problemlos.

Schließe TTG5000 bei lfd TMyDrive am PC an, trommerlt TTG5000 erneut und bricht den Startbildschirm bei halbem Verlaufsbalken ab, bootet neu..., die Scheibe,...die ANzeige "Keine Verbindung". MyDrConn stürzt danach - reproduzierbar - ,ab.

Reproduzierbar mit + ohne SD Karte.

"Ganz langes Drücken zeigt den "Bios-Status", ändert aber nichts.

Kurz: TT5000 bootet nicht.

Best Answers

  • YamFazMan
    YamFazMan Posts: 20,833
     Superuser
    edited March 11 Answer ✓
    Hi
    @Giselher2000
    Welcome to the site....
    It looks like Recovery Mode has initialized on your device.....
    When in Recovery Mode... The device MUST be capable showing as CONNECTED using MyDrive Connect + Connected over a USB Cable to your PC for the Recovery process to complete....
    Get MyDrive Connect Here... https://help.tomtom.com/hc/en-gb/articles/360014482660-Get-Started-TomTom-Navigation-using-MyDrive-Connect

    Tomtom FAQ....
    Navigation device not starting or displaying a cross....
    I think the device is somewhere between bullet-point (5) & (7)
    See... https://help.tomtom.com/hc/en-gb/articles/360013959579-Navigation-device-not-starting-or-displaying-a-cross

    Once Recovery Mode is initiated, and a connection to MDC is NOT established... Recovery Mode will continue to attempt to connect to MDC until the Server eventually times-out
    Any attempts at a Restart... The device, will continue to display a Splash screen with Image of a PC and a Red Cross or a Screen displaying a Spinning disc, until Recovery mode can establish a connection to MyDrive Connect or the Server eventually times-out
    ___________________________

    (1)... If I'm having problems with MyDrive Connect....
    I find deleting the "HOME3" and the "MyDrive Connect" folders in the MyDrive Connect Program will usually bring MyDrive Connect back to life...
    See... https://discussions.tomtom.com/en/discussion/1134289/connection-problems-mydrive-connect-delete-the-home3-mydrive-connect-folders
    Or....
    (2)... Deleting & Reinstalling MyDrive Connect....
    I use the >> FREE << version of Revo Uninstaller....
    The main advantage of using the Revo Uninstaller is that Revo first uninstalls the Program using the Windows default uninstaller ... Then scans and removes any of the leftover files from MyDrive Connect that the default Windows uninstall leaves behind....
    See Here... https://discussions.tomtom.com/en/discussion/comment/1722414/#Comment_1722414

    ___________________________
    End
    ___________________________

    You may need to contact TomTom Support....
    The way of contacting Customer Services has changed
    For Tomtom Support Email or Chat lines...
    (Monday to Friday Normal Office Hours)
    Chat… Will be available during Normal Office Hours
    Email… Will be available outside of Normal Office Hours

    Step by step tips when Contacting Tomtom Support....
    Here... https://discussions.tomtom.com/en/discussion/comment/1771083/#Comment_1771083

    Stay Safe... ATB YFM
  • Giselher2000
    Giselher2000 Hessen, aber nicht im Herzen!Registered Users Posts: 38
    Master Explorer
    Answer ✓
    ok, YamFazMan, THX !

    I will spend some time of my weekend...and qwil reply next week. ( Neither I wouldn´t have thrown the gadget over the balcony into the pool...)
  • Giselher2000
    Giselher2000 Hessen, aber nicht im Herzen!Registered Users Posts: 38
    Master Explorer
    Answer ✓
    well, what to say? - TT5000 +PC spend one night together and - I can´t believe it at all- now everything is fine!
    tks for yr patience and explanations!

Answers

  • YamFazMan
    YamFazMan Posts: 20,833
     Superuser
    edited March 11 Answer ✓
    Hi
    @Giselher2000
    Welcome to the site....
    It looks like Recovery Mode has initialized on your device.....
    When in Recovery Mode... The device MUST be capable showing as CONNECTED using MyDrive Connect + Connected over a USB Cable to your PC for the Recovery process to complete....
    Get MyDrive Connect Here... https://help.tomtom.com/hc/en-gb/articles/360014482660-Get-Started-TomTom-Navigation-using-MyDrive-Connect

    Tomtom FAQ....
    Navigation device not starting or displaying a cross....
    I think the device is somewhere between bullet-point (5) & (7)
    See... https://help.tomtom.com/hc/en-gb/articles/360013959579-Navigation-device-not-starting-or-displaying-a-cross

    Once Recovery Mode is initiated, and a connection to MDC is NOT established... Recovery Mode will continue to attempt to connect to MDC until the Server eventually times-out
    Any attempts at a Restart... The device, will continue to display a Splash screen with Image of a PC and a Red Cross or a Screen displaying a Spinning disc, until Recovery mode can establish a connection to MyDrive Connect or the Server eventually times-out
    ___________________________

    (1)... If I'm having problems with MyDrive Connect....
    I find deleting the "HOME3" and the "MyDrive Connect" folders in the MyDrive Connect Program will usually bring MyDrive Connect back to life...
    See... https://discussions.tomtom.com/en/discussion/1134289/connection-problems-mydrive-connect-delete-the-home3-mydrive-connect-folders
    Or....
    (2)... Deleting & Reinstalling MyDrive Connect....
    I use the >> FREE << version of Revo Uninstaller....
    The main advantage of using the Revo Uninstaller is that Revo first uninstalls the Program using the Windows default uninstaller ... Then scans and removes any of the leftover files from MyDrive Connect that the default Windows uninstall leaves behind....
    See Here... https://discussions.tomtom.com/en/discussion/comment/1722414/#Comment_1722414

    ___________________________
    End
    ___________________________

    You may need to contact TomTom Support....
    The way of contacting Customer Services has changed
    For Tomtom Support Email or Chat lines...
    (Monday to Friday Normal Office Hours)
    Chat… Will be available during Normal Office Hours
    Email… Will be available outside of Normal Office Hours

    Step by step tips when Contacting Tomtom Support....
    Here... https://discussions.tomtom.com/en/discussion/comment/1771083/#Comment_1771083

    Stay Safe... ATB YFM
  • Giselher2000
    Giselher2000 Hessen, aber nicht im Herzen!Registered Users Posts: 38
    Master Explorer
    Answer ✓
    ok, YamFazMan, THX !

    I will spend some time of my weekend...and qwil reply next week. ( Neither I wouldn´t have thrown the gadget over the balcony into the pool...)
  • Giselher2000
    Giselher2000 Hessen, aber nicht im Herzen!Registered Users Posts: 38
    Master Explorer
    Answer ✓
    well, what to say? - TT5000 +PC spend one night together and - I can´t believe it at all- now everything is fine!
    tks for yr patience and explanations!
  • YamFazMan
    YamFazMan Posts: 20,833
     Superuser
    edited March 12
    Hi
    @Giselher2000
    You're welcome, glad you're sorted :)

    Stay Safe... ATB YFM