Where are Autovelox.

Stefano5959
Stefano5959 Registered Users Posts: 5
Apprentice Seeker
in TomTom Services
Hi,
after an upgrade of TomTom maps I have lost autovelox poi. I have autovelox upgrade on my computer but I don't succeed to put in USB-
Thanks
Stefano

Answers

  • Willy875
    Willy875 Registered Users Posts: 5,361
    Revered Voyager
    Hi

    Do you have a valid subscription?
  • Stefano5959
    Stefano5959 Registered Users Posts: 5
    Apprentice Seeker
    edited March 6
    Yes, I have a valid subscription for speed cameras 2022. I also went to Fiat but they can't figure out where the problem is.
  • Willy875
    Willy875 Registered Users Posts: 5,361
    Revered Voyager
    Do you update with Tomtom Home?

    in my opinion it is from Tomtom Home that you must download the file on your USB key.
  • Stefano5959
    Stefano5959 Registered Users Posts: 5
    Apprentice Seeker
    edited March 6
    Yes, the file is on TomTom home but when I download it to a stick it doesn't download it. I tried to force the download and I extracted the speed camera file by downloading to the stick. But then the navigator does not acquire it.
  • Stefano5959
    Stefano5959 Registered Users Posts: 5
    Apprentice Seeker
    Ciao scusa se ti disturbo ma sei l'unica persona con il quale ho aperto una discussione. Ho la sensazione che sul navigatore non sia più disponibile la funzione autovelox cioè un file che poi ti permette di aggiornare questa funzione.Ho provato anche a richiedere un codice di attivazione a TomTom ma dicono che non è quello il problema. Ma non lo risolvono.Cosa diversa se avessi il navigatore portatile lo collegherei direttamente al PC e forse farei qualche manovra in più. Domani proverò a reclamare di nuovo in Fiat perchè sono sati loro nell'aggiornare le mappe 2022 a farmi sparire gli autovelox.
    Grazie
    Stefano
  • Willy875
    Willy875 Registered Users Posts: 5,361
    Revered Voyager
    To download speed cameras I think you need a valid subscription.
    Have you tried downloading the file with another browser?

    Installing the speed cameras on a key I guess it's like installing a map? https://help.tomtom.com/hc/en-gb/articles/360013961339-Preparing-USB-device-for-map-updates-for-Uconnect-Radio-Nav
  • Stefano5959
    Stefano5959 Registered Users Posts: 5
    Apprentice Seeker
    edited March 7
    Yes, I paid for two season tickets, one for 2022 maps and one for 2022 speed cameras. Then they updated everything at the Fiat branch. The maps are there, the speed cameras are not. If I type services on the navigator it asks me to make a subscription. Now I check the file you sent me again.
    Thank you
    Stephen




    Mod edit: Machine translated (Italian)

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