Why is my newly purchased map 2 years old?

Bobola
Bobola Registered Users Posts: 1
Novice Seeker
I just bought a USA & Canada map upgrade for my Mazda NB1 unit. I successfully downloaded and installed it, but was surprised it is version 1051 instead of current version 1085. Shouldn’t it be the latest version?

Answers

  • VikramK
    VikramK Administrators Posts: 13,726
    Moderator
    Hi @Bobola
    Welcome to the community! I reviewed your TomTom account and I don't find a recent order for a new map. I would recommend that you contact our customer service team along with the order/invoice number.
    They can help you sort out the subscriptions.

    Helpful link- https://help.tomtom.com/hc/en-gb/articles/360015568919/

    Regards,
    Vikram.