unable to update new map tomtom go 6000.

routechecker
routechecker Registered Users Posts: 3
New Seeker
Go 6000. downloaded new map on desktop. Says 'connected' to my TomTom - but no progress !

Answers

  • fergussion
    fergussion Registered Users Posts: 300
    Supreme Pioneer
    @routechecker
    Is there space on the internal memory.
  • routechecker
    routechecker Registered Users Posts: 3
    New Seeker
    Thanks for suggestion - but I understood I would get a warning message and opportunity to remove files if memory was a problem ? After several attempts I did get connected and progress status '97% 60 mins to go' displayed - update did not complete ...
  • DougLap
    DougLap Posts: 9,835
    Superuser
    Hi @routechecker

    Have you fitted an extra memory card. A Micro SD Class 10 card either 16gb or maximum 32gb is recommended. It is possible that the new map is too big to fit on the internal memory as each update gets bigger and bigger.

    Doug
  • routechecker
    routechecker Registered Users Posts: 3
    New Seeker
    Doug - thanks for help. 16GB card installed formatted for TT with 15GB free. Device has 47MB free with old map installed - requested map is c 8.5GB. Perhaps more headroom is needed for the update ? but no helpful messages, so a lot of time wasted waiting for completion that never happens!