MyDrive Connect - Outage



tomtom Go Camper - Unable to select the vehicle

Yearwood
Yearwood Registered Users Posts: 2
New Seeker
edited March 3 in Devices using Wi-Fi®
The My Vehicle button has completely vanished from the settings menu so can no longer enter or update any vehicle details. Obviously this renders the most important feature of the Go Camper useless. Can anyone suggest a fix?
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Best Answer

  • VikramK
    VikramK Administrators Posts: 13,744
    Moderator
    Answer ✓
    Hi @Yearwood
    Welcome to the community!
    I think you probably have a car navigation map installed on your TomTom at the moment.
    Could you check if you have Europe Camper installed as well?

    jnk5v9a4jkvb.png

    If not installed already, then I would suggest that you download a fresh version(10.85).

    Regards,
    Vikram.

Answers

  • VikramK
    VikramK Administrators Posts: 13,744
    Moderator
    Answer ✓
    Hi @Yearwood
    Welcome to the community!
    I think you probably have a car navigation map installed on your TomTom at the moment.
    Could you check if you have Europe Camper installed as well?

    jnk5v9a4jkvb.png

    If not installed already, then I would suggest that you download a fresh version(10.85).

    Regards,
    Vikram.
  • Yearwood
    Yearwood Registered Users Posts: 2
    New Seeker
    Many thanks Vikram, I’m still not sure how my European Camper map got wiped from my device and replaced however, you are right so I’ve downloaded the correct map and it’s as back as it should be.

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