Card for 2 years map update

AndreNL

I have four card coupons with codes for 2 years map update, however when I enter these I get a message that they are no longer valid. Can you validate that? Because I have them new and have never used them!

DougLap

Hi @AndreNL

You can try contacting Customer Support to see if they will reactivate them.

Try the following:-

Tap Support at the top of this page
You then HAVE to Sign in Top Right of next Page. (you have to do this)
When signed in, and not before, Tap Contact Us bottom right
Support Box appears and at the bottom with a message option
Type Contact or Chat in the box
If Chat is available you should be offered the chance to Tap Live Chat
If it is Out of Hours for Chat you should be offered an option to message

If it does not work exactly as described then try another Web Browser.

This forum is a User based forum for users to help one another with issues.and not a direct link to Customer Support.

Doug

Willy875

In my opinion, you can only use one voucher.

Where did you get it?
if vouchers are sent by Tomtom, contact Tomtom customer service.

How to contact TomTom customer support by chat or email
https://help.tomtom.com/hc/en-gb/articles/360015568919/

How to contact TomTom customer support by email
https://help.tomtom.com/hc/en-gb/requests/new?ticket_form_id=360000679560

AndreNL

i have in my store 4x vouchercards, and when i want use right now one of them it dosnt work

Willy875

You must contact Tomtom customer service to see with them why your vouchers are not valid.

AndreNL

i have try, but when i go to the contact page i will see for 1 sec. chat left in corner then the website transport me automatic to forum.

Willy875

Delete your cookies on your browser.