East london postcodes not recognised

crule
crule Registered Users Posts: 2
Novice Seeker
edited March 2 in Devices using Wi-Fi®
Hi, My husbands Go 5200 sat nav is fully updated , but is still not recognising a lot of East london postcodes ?? can anyone help please ?

Answers

  • YamFazMan
    YamFazMan Posts: 20,785
    Superuser
    HI
    @crule
    Welcome to the site...
    Can you give a few examples? without disclosing personal data/info....

    Stay Safe... ATB YFM
  • crule
    crule Registered Users Posts: 2
    Novice Seeker
    a couple he gave me are E6 7ER & E6 6JF
  • DougLap
    DougLap Posts: 9,822
    Superuser
    Hi @crule

    I find E6 6JF as Claps Gate Lane on my GO 5200 but not E6 7ER which is for a large Shopping centre Gallions Reach Shopping Park
    Armada Way London E6 7ER.

    Maybe @vikram could raise the omission with the relevant department.

    Doug
  • Lost_Soul
    Lost_Soul Registered Users Posts: 410
    Supreme Pioneer
    @crule
    @DougLap

    I get similar results on my Go Premium / Go Camper finding E6 6JF as Claps Gate Lane but not E6 7ER, i.e. all devices using the "Classic maps".

    However on all my NDS based map Devices/ Apps both post codes are correctly identified.

    It does appear that TomTom is not updating or ensuring consistency with the "Classic Maps" and tending to concentrate on the NDS version maps.

    I have seen other evidence where a NDS map has had corrections made and the same error on a Classic map for example on my Go Camper many months later has not - and wonder if this is the beginning for TomTom to stop supporting our Classic Map devices, as they now appear to be concentrating on NDS mapping!!!

    @VikramK Can this be reported back to the relevant team please?
  • VikramK
    VikramK Administrators Posts: 13,713
    Moderator
    Thanks, I will send this one to the team.
    @crule, are there more examples for post codes (East London) that don't work ?

    Regards,
    Vikram.