Why have you charged me twice - and then send me to a community form to get the answer?

GCot

You have sent me a message to tell me my Speed camera data has expired, and offered me a year subscription, you have taken the cost of this from my account and the following day took a month speed camera subscription /.

Willy875

Contact customer service for details about your account.

How to contact TomTom customer support by chat or email
https://help.tomtom.com/hc/en-gb/articles/360015568919/

How to contact TomTom customer support by email
https://help.tomtom.com/hc/en-gb/requests/new?ticket_form_id=360000679560

Willy875

Subscriptions renew automatically if you do not cancel your subscription before the expiration date.

How to cancel an ongoing service subscription
https://help.tomtom.com/hc/en-gb/articles/360013902260

GCot

I would have been quite happy to continue with the subscription, however, the message from TomTom was that the facility had expired and the offer was for a single year payment.

Thanks for the link, but that doesn't not give a refund

Willy875

Contact customer service for details about your account.

How to contact TomTom customer support by chat or email
https://help.tomtom.com/hc/en-gb/articles/360015568919/

How to contact TomTom customer support by email
https://help.tomtom.com/hc/en-gb/requests/new?ticket_form_id=360000679560