White roads only show on synced phone

Roberto77sayalonga
Roberto77sayalonga Registered Users Posts: 4
Apprentice Seeker
After Europe update white roads only show on synced phone. How can I get them to display on my new TomTom basic. Important as I live on a white road in the Spanish countryside.

Answers

  • fergussion
    fergussion Registered Users Posts: 288
    Supreme Pioneer
    @Roberto77sayalonga
    factory reset and log in on mydrive on device
  • YamFazMan
    YamFazMan Posts: 20,800
    Superuser
    edited February 26
    Hi
    @Roberto77sayalonga
    Does the GO basic have the latest maps installed V 1085 ???
    Check... Tap 4Dot (.... Menu) --> Setting --> System --> About... 'Europe' v1085....
    Note... The GO Basic and the Smartphone App/s use a different format of Mapping....

    Stay Safe... ATB YFM
  • Roberto77sayalonga
    Roberto77sayalonga Registered Users Posts: 4
    Apprentice Seeker
    Yes, I have latest updates on new TOMTOM Basic
  • Roberto77sayalonga
    Roberto77sayalonga Registered Users Posts: 4
    Apprentice Seeker
    JUST DONE RESET AND SAME PROBLEM - LOCAL WHITE ROADS APPEAR ON TOMTOM DIRECT MAP ON PHONE BUT NOT ON DEVICE! WHERE NEXT?
  • fergussion
    fergussion Registered Users Posts: 288
    Supreme Pioneer
    can you share both pictures?
  • Roberto77sayalonga
    Roberto77sayalonga Registered Users Posts: 4
    Apprentice Seeker
    But they used to show on device before latest Europe update