Tom Tom premium 5 traffic not working (service unavailable)

Samwilson Registered Users Posts: 2
New Seeker

Just purchased the premium 5, I cannot get the traffic working I have tried everything including factory reset, soft reset, toggling settings. I am supposed to have lifetime speed cameras and traffic - on MyDrive app says speed cameras expire on may 22nd! And traffic has a red dot and writing (expiry date unavailable). On the sat nav is says data for traffic and other services “connecting…” on my paired phone. I have done all system updates. Can anyone help please?

Best Answer

  • VikramK
    VikramK Administrators Posts: 13,815
    Answer ✓
    Thanks for sending the serial number @Samwilson.
    My team has fixed the services for your TomTom, please do a soft reset and check for updates.

    Regards, Vikram