Speed/traffic cameras no longer appear on my map.

skiwalker
skiwalker Registered Users Posts: 2
New Seeker
All OK 7 days ago. Today - no camera icons show on the map. Have latest map for my Go Professional 6250. All sounds & warnings are on. Any suggestions?

Answers

  • Willy875
    Willy875 Registered Users Posts: 5,444
    Revered Voyager
    Connecting your Go to Mydrive connect you delete the speed cameras then still on Mydrive connect you reinstall them.
  • skiwalker
    skiwalker Registered Users Posts: 2
    New Seeker
    Thanks. I've had my Go for over 2 years and never updated via Mydrive connect, or connected to Mydrive connect and never had a problem. I have always regularly updated successfully via WiFi. In trying your suggestion, I remembered why why I do not use Mydrive connect - I need a magnifying glass to read the log-in pop-up and the pages that follow. Nevertheless, Mydrive connect will not uninstall the speed camera's. I've tried twice, with the screen returning back to the options page. On the third try, I had to log-in again. I need to contact TomTom - but how?
  • Willy875
    Willy875 Registered Users Posts: 5,444
    Revered Voyager
    How to contact TomTom customer support by chat or email
    https://help.tomtom.com/hc/en-gb/articles/360015568919/

    How to contact TomTom customer support by email
    https://help.tomtom.com/hc/en-gb/requests/new?ticket_form_id=360000679560