TomTom GO 40 move maps to the microSD

tomtom_go_40
tomtom_go_40 Registered Users Posts: 5
New Seeker
edited February 22 in MyDrive Connect
Good morning, I have the TOMTOM GO 40.
I don't have space on the device to update the maps and inserted a 32gb microSD card.
The microSD card is formated to install maps.
The device recognizes it perfectly but it is impossible for me to move the maps to the microSD to be able to update them.
Can you tell me how to install the updates on the microSD?

Comments

  • Willy875
    Willy875 Registered Users Posts: 5,444
    Revered Voyager
    Hi

    If you run out of space on the internal memory to install the map, the new map will automatically be installed on the SD.
  • tomtom_go_40
    tomtom_go_40 Registered Users Posts: 5
    New Seeker
    4nv2gj6xc8h2.jpg

    no, I try several times and it says: updating but nothing is updated
  • tomtom_go_40
    tomtom_go_40 Registered Users Posts: 5
    New Seeker
    tu8ibcmuveyi.jpg
  • tomtom_go_40
    tomtom_go_40 Registered Users Posts: 5
    New Seeker
    tu8ibcmuveyi.jpg
  • Willy875
    Willy875 Registered Users Posts: 5,444
    Revered Voyager
    At the time of installation on the GPS there is a problem

    Check back tomorrow moderator @VikramK can verify your account

    it can add mini map for you to download to internal memory later you can add bigger map to sd
  • VikramK
    VikramK Administrators Posts: 13,810
    Moderator
    Hi @tomtom_go_40

    A different map of Europe has been activated for your TomTom, it should be offered in smaller countries.

    Regards, Vikram.
  • tomtom_go_40
    tomtom_go_40 Registered Users Posts: 5
    New Seeker
    problem solved.
    Thanks for your help.
  • JoJay
    JoJay Registered Users Posts: 6
    Apprentice Traveler
    @ tomtom_go_40 or anyone who can help?
    My issue is inadequate memory space to update maps. I fitted 32GB micro SD, formatted and assigned it to "Maps". I downloaded update to my computer but the update will not install to my GO 5100, it just sits there saying it's updating but never does. I left it overnight and longer, still nothing! I didn't want to delete the old maps just in case the update still failed and the device became a "brick". I am using "My Drive Connect" (but should I be using "Tom Tom Home"? I don't know what that is anyway!) I have reinstalled MDC three times in case it was corrupted, however it made no difference. The system update worked ok as I did that first before attempting the maps. The maps rejected due to space being only 19MB left on the internal memory. Now the SD card is installed it has plenty of space but won't update. GO screen says "connected to your computer" and My Drive Connect says "installing updates" but nothing else moves to indicate any activity! Very frustrating indeed. ANY help would be appreciated
  • Willy875
    Willy875 Registered Users Posts: 5,444
    Revered Voyager
    Disconnect and reconnect the USB socket of your computer several times in a row.
  • JoJay
    JoJay Registered Users Posts: 6
    Apprentice Traveler
    @Willy875 I tried your suggestion to "Disconnect and reconnect the USB socket" several times and it did not work. Support have still not responded to my request for support. Thanks for your suggestion anyway.
  • Arthritic_Toe
    Arthritic_Toe Registered Users Posts: 4
    New Seeker
    I have exactly the same issue. I need to update the European map - I've added a 32G sd card, but doesnt update - just says "Updating device" but never does (I left it for a full 48 hours) but nothing has happened.
  • DougLap
    DougLap Posts: 9,862
    Superuser
    Hi @Arthritic_Toe

    When you inserted the SD card were you asked whether you wanted it formatted for Maps?

    Doug
  • Arthritic_Toe
    Arthritic_Toe Registered Users Posts: 4
    New Seeker
    Hi @DougLap - yes I was asked that and the card was formatted accordingly. Under 'My Content' it shows the sd card with its available space (29G or so).
    Thanks,
    Mike.
  • Arthritic_Toe
    Arthritic_Toe Registered Users Posts: 4
    New Seeker
    @VikramK are you able to activate a different European map for me? My guess is that the device is unable to cope with an update to a map installed on the internal memory when the new version would exceed the size of the internal memory - but a different map would install on the sd card as a new map.
    Thanks,
    Mike.
  • VikramK
    VikramK Administrators Posts: 13,810
    Moderator
    @VikramK are you able to activate a different European map for me? My guess is that the device is unable to cope with an update to a map installed on the internal memory when the new version would exceed the size of the internal memory - but a different map would install on the sd card as a new map.
    Thanks,
    Mike.

    Done! :)

  • Arthritic_Toe
    Arthritic_Toe Registered Users Posts: 4
    New Seeker
    VikramK wrote: »
    @VikramK are you able to activate a different European map for me? My guess is that the device is unable to cope with an update to a map installed on the internal memory when the new version would exceed the size of the internal memory - but a different map would install on the sd card as a new map.
    Thanks,
    Mike.

    Done! :)

    Thank you @VikramK for the quick response! I am now able to download the new maps onto my SD card.