Where's my subscription gone (again!)?

XLSRider
XLSRider Registered Users Posts: 7
Apprentice Traveler
in TomTom GO Navigation app for Android™
Haven't used the app for a while and now Google says my subscription runs until July but the GO navigation app says I don't have a subscription. Any ideas on how I get it back, I need to use it tomorrow. Mydrive also says I have no subscriptions.

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  • XLSRider
    XLSRider Registered Users Posts: 7
    Apprentice Traveler
    edited February 12
    I should also say that I can't use the latest version. Anything after version 2 won't work on my phone. THis was reported months ago (september) but there's no fix yet. THat means I have to install from an old apk.

    If I can't get the subscription back then I'll probably just delete it and use an app that actually works.
  • Willy875
    Willy875 Registered Users Posts: 5,444
    Revered Voyager
    Delete the app installed on your phone

    on play storeinstall the application with the installed button then you log in with the same credentials as your Google account which allowed you to buy the application.

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