item was not valid after installation

Bramv
Bramv Registered Users Posts: 3
New Seeker
There are no maps found on my TomTom after connecting it to my PC. Before connecting the TomTom it works fine.
Can you help to put back my maps on my TomTom. It says 'item was not valid after installation' when I try to install de maps.

Greetz,
Bram

Answers

  • VikramK
    VikramK Administrators Posts: 13,758
    Moderator
    @Bramv
    Hi Bram
    Welcome to the community! A different version of the map has been activated for your TomTom, please check for updates in TomTom HOME.

    Regards,
    Vikram.
  • Bramv
    Bramv Registered Users Posts: 3
    New Seeker
    Thank you!

    So, you have actived a new map for me and now I have to update it en it will works like before?

    I will try it in the afternoon.

    Greetings,
    Bram
  • Bramv
    Bramv Registered Users Posts: 3
    New Seeker
    It's still not working. Could you help me?
    When I try yo install the map its gives an error.
    927a2qvf06aa.png