GO 520 map of USA

Herby51

Hi, just purchased a tomtom go520, partly because I'm driving in America this summer and the spec for this model indicates World maps. The only map installed is Europe. I can Add a map but the only maps listed for this are European maps. How can I get American maps?
Hope you can help.

VikramK

Hi @Herby51

Welcome to the community!
My team has fixed the services for your TomTom, please do a soft reset and check for updates.



Regards, Vikram

VikramK

Hi @Herby51
I have activated computer voice 'Serena' on your account. Could you download > activate and test it when you drive next time...

Regards,
Vikram.

Willy875

Hi

Come back tomorrow, moderator @VikramK will review your account and assign you the card.

Herby51

Thanks Willy875

VikramK

Hi @Herby51

Welcome to the community!
My team has fixed the services for your TomTom, please do a soft reset and check for updates.



Regards, Vikram

Herby51

Many thanks Vikram, American maps now appear in Add a map list.
However I have another problem. How do I get the device to speak the directions while following a route? I have selected English (UK) for my language in Languages & Units but the device remains silent while I drive. (It doesn't help that the boxed manual includes 6 European languages but not English!)
nb. The voice instructions icon at the end of the volume bar does NOT have a line through it. Also I have selected voice Jane and the sample sounds fine.
Please help!

VikramK

Hi @Herby51
I have activated computer voice 'Serena' on your account. Could you download > activate and test it when you drive next time...

Regards,
Vikram.