TomTom Traffic isn't working

stiggia
stiggia Registered Users Posts: 1
New Seeker
Hello there, as you saw from the title, TomTom Traffic isn't working anymore on my unit. I'm sure that I'm subscribed since I have a lifetime subscription on my GO 6200. Tried to update but it didn't fix anything. I've logged in and changed password to my MyDrive account but that also didn't fix the issue.

Answers

  • Willy875
    Willy875 Registered Users Posts: 5,444
    Revered Voyager
    Hi

    Have you tried to factory reset the device.



    If still the same if your GPS is no longer under warranty
    Peel off the label under the GPS, remove the SIM card, clean it and reinsert it.
  • VikramK
    VikramK Administrators Posts: 13,810
    Moderator
    Hi @stiggia
    Welcome to the community! The services/subscriptions for your TomTom GO 6200 look okay.
    Have you tried the troubleshooting steps advised in the video below?

    Regards,
    Vikram.