Version 3.3.72

Jürgen
Jürgen Community Managers, Administrators Posts: 7,205
Community Manager
This morning we started the rollout of version 3.3.72. We will go to 100% over the course of the next few days.
Update 9 February: This build has now been rolled out to 100%.
  • Bug fixes and improvements

Comments

  • Jezport
    Jezport Registered Users Posts: 6
    Apprentice Seeker
    edited February 17
    So is this why my subscription has been deleted?
    Although I can see my subscription in android play it shows that I have no subscription on the app?
  • Willy875
    Willy875 Registered Users Posts: 5,375
    Revered Voyager
    Have you verified that you are logged in with the account on which you purchased the subscription on Play Store.
  • Jürgen
    Jürgen Community Managers, Administrators Posts: 7,205
    Community Manager
    edited February 17
    @Jezport
    I split your comment from the 3.3.72 announcement. What you describe is usually a conflict between two Google accounts.

    Please try the following:
    1. Uninstall the GO Navigation app.
      (Make sure to first sync Places and Routes with MyDrive.)
    2. In a BROWSER on your desktop, log in to the web interface of Google Play with the account you used to purchase.
    3. Install the GO Navigation app from the web interface to your device.
      Don't use the Play Store app for this, but use the install button and choose your device in the browser.
  • Jürgen
    Jürgen Community Managers, Administrators Posts: 7,205
    Community Manager
    Willy875 wrote: »
    Have you verified that you are logged in with the account on which you purchased the subscription on Play Store.
    Our actions overlapped - I've moved the comment to a new thread: https://discussions.tomtom.com/en/discussion/comment/1798074/#Comment_1798074