Is there an Tom Tom email address?
RPIS
Registered Users Posts: 2 
New Seeker
New Seeker
I recently purchased (6/2/22) an annual update for Speed Cameras, but inadvertently and unknowingly created 2 orders for the same product. I processed one order and have received acknowledgement of payment. I have not received any indication of Update Available (now 7/2/22). The Bot cannot help me. Is there a contact/email that I can use to communicate directly with a person (Not the Bot) to clarify my situation?
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Best Answers
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How to contact customer service
How to contact TomTom customer support by chat or email
https://help.tomtom.com/hc/en-gb/articles/360015568919/
How to contact TomTom customer support by email
https://help.tomtom.com/hc/en-gb/requests/new?ticket_form_id=360000679560
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Thank you very much for this advice. I have emailed Tom Tom and await a reply.
The link provided by Willy875 led to an email form which was easy to use. Did I miss something in the Tom Tom Support link? All I could get was access to articles and the dreaded Bot.
Regards
RPIS
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Answers
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How to contact customer service
How to contact TomTom customer support by chat or email
https://help.tomtom.com/hc/en-gb/articles/360015568919/
How to contact TomTom customer support by email
https://help.tomtom.com/hc/en-gb/requests/new?ticket_form_id=360000679560
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Thank you very much for this advice. I have emailed Tom Tom and await a reply.
The link provided by Willy875 led to an email form which was easy to use. Did I miss something in the Tom Tom Support link? All I could get was access to articles and the dreaded Bot.
Regards
RPIS
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