Tomtom Go IOS does not register with my Tomtom account

albertgil
albertgil Registered Users Posts: 2
New Seeker
I have an active subscription to the Tomtom Go iPhone app and it does not appear as an active subscription in my Tomtom account. I am logged in to my Tomtom account in the app. What should I do?

Comments

  • Willy875
    Willy875 Registered Users Posts: 5,452
    Revered Voyager
    edited February 6
    If you purchased the subscription from Apple Store, you will not see it on your Tomtom account.

    If it's for the Mydrive application, you must log in to Mydrive with the same credentials as your account.
  • albertgil
    albertgil Registered Users Posts: 2
    New Seeker
    I can't use my ios app subscription for an android device that I also have?
  • Willy875
    Willy875 Registered Users Posts: 5,452
    Revered Voyager
    If you purchased the subscription from Apple Store, you cannot use it on Android as well.