Can you restore a map on my device?

cedavelja
cedavelja Registered Users Posts: 2
Apprentice Seeker
I wanted to update my Europe map on my TomTom XL device and when i did it, the new map did't work and i didn't know that i need to backup my old map and now my device don't work. Can you help me?

Best Answer

  • YamFazMan
    YamFazMan Posts: 20,800
    Superuser
    Answer ✓
    Hi
    @cedavelja
    Welcome to the site...
    @VikramK or @lampard the Forum Moderators should pick this up on Monday.....
    If the Map is still available on the Tomtom servers, allocate the Map to your device .....

    Stay Safe... ATB YFM

Answers

  • YamFazMan
    YamFazMan Posts: 20,800
    Superuser
    Answer ✓
    Hi
    @cedavelja
    Welcome to the site...
    @VikramK or @lampard the Forum Moderators should pick this up on Monday.....
    If the Map is still available on the Tomtom servers, allocate the Map to your device .....

    Stay Safe... ATB YFM
  • VikramK
    VikramK Administrators Posts: 13,758
    Moderator
    Hi @cedavelja
    Welcome to the community! Map activated for your TomTom, please check for updates in TomTom HOME.

    - Vikram :)
  • cedavelja
    cedavelja Registered Users Posts: 2
    Apprentice Seeker
    Thank you Vikram. I login to my TomTom Home and connect my device but when i check for update it is just loading for a long time. I uninstalled TomTom Home and installed it again but it is the same. What should i do next?