Do lifetime speed camera updates ever run out?

davidpike
davidpike Registered Users Posts: 4
New Seeker
Last time I came to update my Rider 400 it seemed that lifetime updates were time-limited. So I signed up for updates and then couldn't seem to activate them. I've just checked for updates and was offered speed camera update from lifetime updates. And then I see a message saying speed camera updates are not activated.
I'm confused - can anyone help?
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Answers

  • Willy875
    Willy875 Registered Users Posts: 5,361
    Revered Voyager
    Your Rider 400 has lifetime speed camera updates if you have activated the service on your GPS?

    You must agree to share information with Tomtom.

  • davidpike
    davidpike Registered Users Posts: 4
    New Seeker
    Thanks for the response. I guess I got confused. Anyway can I cancel the new licence (ie not the lifetime subscription)?
  • davidpike
    davidpike Registered Users Posts: 4
    New Seeker
    This just popped up even though I have just updated the speed camera
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  • davidpike
    davidpike Registered Users Posts: 4
    New Seeker
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  • Willy875
    Willy875 Registered Users Posts: 5,361
    Revered Voyager
    If you purchased a new subscription, see this FAQ https://help.tomtom.com/hc/en-gb/articles/360013902260

    Or contact customer service to request a refund.