Why is my truck Sat Nav ?...

Diggerman-13
Diggerman-13 Registered Users Posts: 2
New Seeker
edited March 14 in Devices using Wi-Fi®
I bought a Go Pro 6250, as I drive a 26 tonne lorry, however despite inputting the details it continually sends me down narrow unsuitable roads and lanes ?.....Have I missed the point of this specific Sat Nav or am I doing something wrong Please HELP !!!

Answers

  • DougLap
    DougLap Posts: 9,846
    Superuser
    Hi @Diggerman-13

    What width and length details have you input and have you checked that the selected vehicle is Truck not Car.

    Doug
  • Diggerman-13
    Diggerman-13 Registered Users Posts: 2
    New Seeker
    hi yes i did that ?... ive been trying to talk to a human but it seems no customer support for TomTom Uk - thanks for your input tho
  • DougLap
    DougLap Posts: 9,846
    Superuser
    Hi @Diggerman-13

    The possibility of contacting Customer Support via Phone has been stopped indefinitely since Covid started.

    Try the following:-

    Tap Support at the top of this page
    You then HAVE to Sign in Top Right of next Page. (you have to do this)
    When signed in, and not before, Tap Contact Us or an Email Icon bottom right
    Support Box appears and at the bottom with a message option
    Type Contact or Chat in the box
    If Chat, Normal Working Hours Mon/Fri, is available you should be offered the chance to Tap Live Chat
    If it is Out of Hours for Chat you should be offered an option to message

    If it does not work exactly as described then try another Web Browser.

    Doug