No option to change map zone in Mydrive connect

Downdog
Downdog Registered Users Posts: 3
New Seeker
Hi, I recently moved to Greece from Germany and would like to change the life time map zone in my Start 50/5. In Mydrive Connect there's no option available. Is there another way of changing the map zone?
Thanks.

Best Answer

  • VikramK
    VikramK Administrators Posts: 13,758
    Moderator
    Answer ✓
    Hi @Downdog
    Welcome to the community! I reviewed the logs for your TomTom START 50. The comes with Central Europe map update, and the countries covered include both Germany and Greece.

    At the moment, I don't see any maps installed on the internal memory of the device..

    Could you try clearing the cache in MyDrive Connect and then try downloading the map? See steps on our support article here- https://help.tomtom.com/hc/en-gb/articles/360013959859

    Regards,
    Vikram.

Answers

  • VikramK
    VikramK Administrators Posts: 13,758
    Moderator
    Answer ✓
    Hi @Downdog
    Welcome to the community! I reviewed the logs for your TomTom START 50. The comes with Central Europe map update, and the countries covered include both Germany and Greece.

    At the moment, I don't see any maps installed on the internal memory of the device..

    Could you try clearing the cache in MyDrive Connect and then try downloading the map? See steps on our support article here- https://help.tomtom.com/hc/en-gb/articles/360013959859

    Regards,
    Vikram.

  • Downdog
    Downdog Registered Users Posts: 3
    New Seeker
    Hi and thanks for the info. I still can't see Greece on my map at all. I have reinstalled the map after I cleared the catch. I will reset it and take it for another spin.

    Thanks again.
  • Downdog
    Downdog Registered Users Posts: 3
    New Seeker
    Hi, Greece is definitely not in the map zone of Central Europe 1. Any way I can change it to include Greece on my Life Time Map?
  • Willy875
    Willy875 Registered Users Posts: 5,377
    Revered Voyager
    .Hi

    Apparently if this is the map of Central Europe installing Greece is not one of them. https://www.tomtom.com/en_gb/sat-nav/maps-services/shop/travel-map/central-europe/