Lifetime Maps Won't Update

rgsmith
rgsmith Registered Users Posts: 2
Apprentice Seeker
When I purchased my Via 620 part of my decision was because it came with lifetime maps. I try now and it wants to charge me for the "expired" service. What do I need to do to be able to update my product for free? Thank you,

Answers

  • Willy875
    Willy875 Registered Users Posts: 5,438
    Revered Voyager
    edited January 25
    In my opinion it's a Go 620 while you don't have a Via 620?

    Check back tomorrow, moderator @VikramK will review your account and assign the service to you.
  • rgsmith
    rgsmith Registered Users Posts: 2
    Apprentice Seeker
    edited January 26
    TomTom Via 620

    The above was copied directly from the My Device page on my TomTom account, so I guess I'm not the only one that's wrong, they must be wrong also. Need facts, not opinions.