Power under lock and key for the Rider 550

Angelosca Registered Users Posts: 2
New Seeker
edited January 24 in RIDER
Hello everyone, I mounted the Rider 550 on my BMW GS 1200 DEL 2018 using the plug already predisposed under the body, obviously I had to buy the original male plug from BMW, after having connected everything by turning on the bike the Rider remains off , after a few attempts I deduced that the base supplied with the navigator is faulty (at least I think so). Can anyone tell me if they have had a similar experience? If so, I would have to replace the base.

Mod edit: Machine translated (Italian)