Integrated TomTom Carminat cannot find maps

Giovanni_vall Registered Users Posts: 7
New Seeker
edited January 23 in Built in car navigation
I have a 2011 Renault Scenic III series, I can't access the main menu by clicking the menu button, it sends me the message cannot find maps, and nothing more,
With the SD the same, not the law!
What can it be and how can I fix it. Thank you very much, I look forward to yours

Mod edit: Machine translated (Italian)