Integrated TomTom Carminat cannot find maps

Giovanni_vall

I have a 2011 Renault Scenic III series, I can't access the main menu by clicking the menu button, it sends me the message cannot find maps, and nothing more,
With the SD the same, not the law!
What can it be and how can I fix it. Thank you very much, I look forward to yours







Mod edit: Machine translated (Italian)

VikramK

Hi @Giovanni_vall

Welcome to the community!

Could you send me the serial number of your device through a private message by clicking on this link-https://discussions.tomtom.com/en/messages/add/VikramK ?

Thanks, Vikram