Carminat TomTom live wrong location

jwalraven
jwalraven Registered Users Posts: 3
New Seeker
Hello,
I have problems with my TomTom Carminat. It thinks that i'm floating in the Northsea?
I have (i believe) the latest firmware.
Anyone knows how to fix this?

Regards.

lckysm4s48m6.png

Answers

  • Willy875
    Willy875 Registered Users Posts: 5,444
    Revered Voyager
    Hi
    Do you do Quickgpsfix updates? what version of map do you have? you may have a problem with the antenna.
  • jwalraven
    jwalraven Registered Users Posts: 3
    New Seeker
    Thank you for your reply.


    Willy875 wrote: »
    Do you do Quickgpsfix updates?
    Yes i do.
    Willy875 wrote: »
    what version of map do you have?
    baw34xqr8wvb.png


    Willy875 wrote: »
    you may have a problem with the antenna.
    And if so: how can i check this and fix it?


    regards,


  • Willy875
    Willy875 Registered Users Posts: 5,444
    Revered Voyager
    1005 is a card of 2017

    If it is an antenna problem, you must disassemble then look at the base of the antenna if it is not oxidized.

    You can also delete this file marked ""ephem"", make a backup of it and then represent your Carminat for the update.
  • jwalraven
    jwalraven Registered Users Posts: 3
    New Seeker
    edited January 20
    Thnx for your reaction.
    The antenna was not oxidized. It's the same whip as your radio antenna wright? An all in one thingy.
    I also deleted the folder "ephem" and updated via TomTom Home then it re-installed the gps-fix is that correct?

    Both things didn't work unfortunately.
  • AngryBird
    AngryBird Registered Users Posts: 148
    Exalted Navigator
    edited January 20
    What about trying a hard reset? (reset to factory settings?)