Search failure - TomTom iOs v. 2.8.3

alfzaf
alfzaf Registered Users Posts: 4
Novice Seeker
When I search for an address it only finds near my state. If I search in a city outside of my state, it does not find it. It doesn't show on the map either.

Comments

  • Jürgen
    Jürgen Community Managers, Administrators Posts: 7,205
    Community Manager
    Hello and welcome to our forum!

    Below the search bar, have you selected "Whole map"? Sounds like "Near me" is selected.
  • alfzaf
    alfzaf Registered Users Posts: 4
    Novice Seeker
    Hello Jürgen.

    Yes Whole map is selected.
  • Jürgen
    Jürgen Community Managers, Administrators Posts: 7,205
    Community Manager
    In the menu > TomTom Service, what happens if you disable Online Search?
  • alfzaf
    alfzaf Registered Users Posts: 4
    Novice Seeker
    the same problem.


    Aldo if I navigate on the map and try to see (enlarging the map) a city outside my state, nothing is seen.
  • alfzaf
    alfzaf Registered Users Posts: 4
    Novice Seeker
    Hello Doug.

    That was the problem.

    Thank you Jürgen and Doug.
  • DougLap
    DougLap Posts: 9,833
    Superuser
    Hi @alfzaf

    Glad you are sorted.

    Doug