Search failure - TomTom iOs v. 2.8.3

alfzaf
Registered Users Posts: 4 
Novice Seeker

Novice Seeker
When I search for an address it only finds near my state. If I search in a city outside of my state, it does not find it. It doesn't show on the map either.
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Comments
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Hello and welcome to our forum!
Below the search bar, have you selected "Whole map"? Sounds like "Near me" is selected.0 -
Hello Jürgen.
Yes Whole map is selected.0 -
In the menu > TomTom Service, what happens if you disable Online Search?0
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the same problem.
Aldo if I navigate on the map and try to see (enlarging the map) a city outside my state, nothing is seen.0 -
Hi @alfzaf
When you download the App it loads the map relevant to the area it believes the phone is in at the time of the download so if you want to cover all of Spain then you need to download the other 2 Maps that cover Spain.. If you can't see a city when you scroll around the map in the screen it suggests you have not downloaded the Spanish map for that area.
Doug5 -
Hello Doug.
That was the problem.
Thank you Jürgen and Doug.1