Tomtom Truck 6000

c19lck
Registered Users Posts: 6 
New Seeker

New Seeker
Hi guys, I've recently updated my truck 6000's speed camera & live traffic but the problem I'm having is that it won't connect to TomTom services, It just always says please try again later 
if I can get any help with this it would be much appreciated:)

if I can get any help with this it would be much appreciated:)
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Best Answer
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Are you taking the test away from home?
Contact customer service to see with them if your Sim card is not deactivated.1
Answers
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Hi , Thanks for the help but it made no difference, The device won't connect to TomTom services when not connected to my pc, maybe it's faulty0
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This is the message I get all the time
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Are you taking the test away from home?
Contact customer service to see with them if your Sim card is not deactivated.1 -
But when connected to my pc I'm able to log in and see my services
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Even with the device connected to my PC live traffic isn't
working so that confirms it must be the sim0 -
I can only advise you to contact customer service to see with them if your Sim card is not deactivated.
How to contact TomTom customer support by chat or email
https://help.tomtom.com/hc/en-gb/articles/360015568919/
How to contact TomTom customer support by email
https://help.tomtom.com/hc/en-gb/requests/new?ticket_form_id=360000679560
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