Need help asap.

Andrius1103

I am a truck driver
Bought speed cameras and traffic services but they don't work. In orders you can see the payment was done.

Willy875

On Mydrive connect, remove the speed cameras then reinstall them.

VikramK

Hi @Andrius1103
Welcome to the community!
Both services are showing active for your TomTom.

For TomTom Traffic connectivity issue, I would recommend that you try the troubleshooting steps advised in the video below-



For speed cameras, try the below steps-

1. Remove speed cameras using the Remove Content tab in MyDrive Connect. (Procedure explained here- https://discussions.tomtom.com/en/discussion/1137413/an-interface-upgrade-in-mydrive-connect-we-have-added-a-remove-content-button)
2. Perform a soft reset -

4. Reinstall speed cameras and follow up with another soft reset.
5. Test the device on a planned route.

- Vikram