Carminat TomTom Home maps not found — TomTom Discussions

Carminat TomTom Home maps not found

AdamTrz
AdamTrz Registered Users Posts: 1
New Seeker
Hi, I have an active subscription but after connecting my SD card I can only find QuickGPSFix avaliable. I tried to disconnect, the device, put it back to my car, uninstall TomTom Home, installed the newest version and still nothing. I CANNOT download the new maps I paid for. Any advice?

Answers

  • Willy875
    Willy875 Registered Users Posts: 3,724
    Revered Voyager
    Hi
    You bought the card on the site or with Tomtom home.

    on the site have you correctly entered your email address for your Carminat account.
  • VikramK
    VikramK Registered Users, Administrators Posts: 13,074
    Moderator
    Hi @AdamTrz
    Welcome to the community!
    I reviewed your TomTom account and I don't find an activated subscription for any service..
    The last order for Europe - Map Update Service ended in 2019.

    Have you ordered a new subscription recently?

    Regards, Vikram