I have lifetime maps but says maps subscription expired. — TomTom Discussions

I have lifetime maps but says maps subscription expired.

Jox
Jox Registered Users Posts: 1
New Seeker
in Map purchase & installation
Unable to update maps due to lifetime map subscription expired how can this be.

Answers

  • Willy875
    Willy875 Registered Users Posts: 3,873
    Revered Voyager
    If your via 135 has lifetime updates
    Check back later the moderator @VikramKwill look at your account and assign the service to you.
  • VikramK
    VikramK Registered Users, Administrators Posts: 13,119
    Moderator
    Hi @Jox
    Welcome to the community!
    I reviewed the device subscriptions in the background, I don't see the device is factory embedded with lifetime maps.
    If you purchased the device with lifetime maps, then please contact our customer service. They might need some additional information before activating the services.
    Regards, Vikram

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