I have lifetime maps but says maps subscription expired.

Jox
Registered Users Posts: 1 
New Seeker

New Seeker
Unable to update maps due to lifetime map subscription expired how can this be.
0
Answers
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If your via 135 has lifetime updates
Check back later the moderator @VikramKwill look at your account and assign the service to you.0 -
Hi @Jox
Welcome to the community!
I reviewed the device subscriptions in the background, I don't see the device is factory embedded with lifetime maps.
If you purchased the device with lifetime maps, then please contact our customer service. They might need some additional information before activating the services.
Regards, Vikram0