Never got a qcode to connect phone to tomtom

Kim1970 Registered Users Posts: 2
New Seeker
edited January 12 in Devices using Wi-Fi®
Hi I have a go expert it is up and running but when I go into my drive it tells me device is not in range it is connected to my phone but never received a qcode to make it access from my drive


  • fergussion
    fergussion Registered Users Posts: 402
    Supreme Pioneer
    If you are logged in to your account to mydrive on the expert, then that's all you need to do. No need of a qr code. The purpose is only to sync routes and places
  • Kim1970
    Kim1970 Registered Users Posts: 2
    New Seeker
    I am logged into my account but when I try to send from my phone to tomtom it won't send it over. So can't use smart phone mess or hands free.
  • YamFazMan
    YamFazMan Posts: 21,144
    Welcome to the Site....
    Wi-Fi out of range errors....
    Are usually caused by the Wi-Fi Channel in use on your Router, being swamped by nearby Routers using the same channel....
    If your Router is 'say' using 2.4 GHz Channel 11 and other nearby Routers are also using 2.4 GHz Channel 11, then the 2.4 GHz Wi-Fi Channel 11 can/will get overloaded....

    Try unplugging your Router wait 30 seconds restart your Router....

    Stay Safe... ATB YFM