TomTom Carimat unable to find route?!

GWright
GWright Registered Users Posts: 5
New Seeker
edited January 9 in Built in car navigation
Just bought a Renault scenic 2011 it has Carimat with live services , GPS works but it won't find a route anywhere?? Just keeps saying unable to find route. I have tested short and long destinations. Same each time. I have updated the money card via the laptop but still same problem. Any ideas much appreciated! Thanks in advance

Answers

  • VikramK
    VikramK Administrators Posts: 13,745
    Moderator
    Hi @GWright

    Welcome to the community!
    What map version have you installed? Did you try a factory reset already?

    Thanks, Vikram
  • GWright
    GWright Registered Users Posts: 5
    New Seeker
    dwgxttatkffv.jpg

    Think the version is on here?
  • GWright
    GWright Registered Users Posts: 5
    New Seeker
    Oh and yes tried a reset. Thanks again
  • Willy875
    Willy875 Registered Users Posts: 5,354
    Revered Voyager
    Salut
    The V 850 is a card that is over 12 years old.

    When planning a route, is country U K selected?
  • GWright
    GWright Registered Users Posts: 5
    New Seeker
    Yes it is but I will double check when I go to work , am I likely to have to replace the card?
  • GWright
    GWright Registered Users Posts: 5
    New Seeker
    Yes it is but I will double check when I go to work , am I likely to have to replace the card?