TomTom Go Essential 6 with TMC - abonnements already expiring...?!

GZeeh
GZeeh Registered Users Posts: 1
New Seeker
Hi,

I purchased my TomTom Go Essential 6 with TMC on Dec.,14th 2021 and used it the first time on Dec.,24th 2021.

The system info on the device is stating, that the services for "TomTom Traffic" and "Speed Cameras Updates" are ending on Jan.,21st 2022.

This cannot be correct, right?

I assume that "TomTom Traffic" should not end at all and the "Speed Camera Updates" should end after a peroid of 6 months.


Could you please advice?


Thanks and best regards.

Answers

  • Willy875
    Willy875 Registered Users Posts: 6,535
    Elite Voyager
    Hi
    Check back on Monday, moderator @VikramK will review your account and assign the service to you.
  • VikramK
    VikramK Administrators Posts: 14,303
    Moderator
    Hi @GZeeh

    Welcome to the community!
    My team has fixed the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram