GO update purchased but not offered as download

Zmrazek Registered Users Posts: 1
New Seeker
edited January 8 in Devices using Wi-Fi®
On December 19, 2021, I bought the GO update - ZAxxxxxxxxxx83 (invoice no. 9520039068) and it is still not updated - I do not have active TOM TOM Traffic despite repeated device updates and reset via Wi-Fi.

Mod edit: Please don't post private or personal information on a public forum. Thanks!


  • Willy875
    Willy875 Registered Users Posts: 6,523
    Elite Voyager
    ZA = Go 6200 you don't need to buy a Tomtom traffic update and free.

    Reset the device to factory values.

  • DougLap
    DougLap Posts: 10,039
    Hi @Zmrazek

    If the factory Reset does not sort it look back here on Monday to see what @VikramK has to say after he has reviewed your units settings on the TT servers.