AmiGo user interface and navigation interface lags

xFeverr
xFeverr Registered Users Posts: 2
New Seeker
Hi there,

I love my TomTom GO and TomTom AmiGO apps, but there is one problem that is annoying every time I use the AmiGO app: Everything is soooooo laggy. I have a high refresh rate display (90hz), so for me it stands even more out. The interface is just not smooth.

I am curious to see if I am the only one with this problem. I use a Xiaomi Mi 10 Pro, which is a pretty fast phone. How do other users experience this?

Comments

  • VikramK
    VikramK Registered Users, Administrators Posts: 13,133
    Moderator
    Hi @xFeverr
    Welcome to the community! Do you mean the map tiles are slow to load?
    In that case, we already have a couple to ticket opened to investigate and fix this issue...

    Thanks,
    Vikram.
  • xFeverr
    xFeverr Registered Users Posts: 2
    New Seeker
    Hi @VikramK

    Thank you for welcoming me.

    No, I don't have issues with loading the map tiles. I notice the lag with animations, like when you open the menu and it pops up. Or when you scroll through the avatars on the vehicle profile screen. Do you know what I mean?