Hi, My Tom Tom XL (Use it for the USA), now showing as problem with map any suggestions or ideas?

martdoc
martdoc Registered Users Posts: 2
New Seeker
in Map purchase & installation
Plugged into laptop to update and check and now shows with a - You cannot use this map on this device: United_States-101377

Answers

  • VikramK
    VikramK Administrators Posts: 14,298
    Moderator
    Hi @martdoc
    Welcome to the community! The map has been reactivated for your TomTom, remove the existing map first and then download a fresh version offered as an update in TomTom HOME.
    Regards,
    Vikram.
  • martdoc
    martdoc Registered Users Posts: 2
    New Seeker
    edited January 4
    Hi Vikram, thanks for the support, I really appreciate it. Unfortunately on the install to internal memory it’s now showing as - Item not valid after installation: United_States_2GB any further suggestions?

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