Tom Tom Go 620 says live traffic expired

col76
col76 Registered Users Posts: 2
Apprentice Seeker
in Devices using MyDrive Connect
Navigation Device says subscription expired 6/11/20
Have done many factory resets as per other posts but cannot get it to update.

Any further suggestions

Best Answers

  • VikramK
    VikramK Administrators Posts: 13,802
    Moderator
    Answer ✓
    Hi @col76

    Welcome to the community!
    My team has fixed the services for your TomTom, please do a soft reset and check again.



    Regards, Vikram
  • col76
    col76 Registered Users Posts: 2
    Apprentice Seeker
    Answer ✓
    Thanks Vikram. Traffic is now working on my device

Answers

  • Willy875
    Willy875 Registered Users Posts: 5,430
    Revered Voyager
    Check back on Monday, moderator @VikramK will review your account and assign the service to you.
  • VikramK
    VikramK Administrators Posts: 13,802
    Moderator
    Answer ✓
    Hi @col76

    Welcome to the community!
    My team has fixed the services for your TomTom, please do a soft reset and check again.



    Regards, Vikram
  • col76
    col76 Registered Users Posts: 2
    Apprentice Seeker
    Answer ✓
    Thanks Vikram. Traffic is now working on my device

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