TomTom Go 620 Boots Straight to !TomTom and xPC graphic

tsharkey
tsharkey Registered Users Posts: 2
New Seeker
Hi - After the drum beat and a partial load of software, unit go straight to the do not disconnect from PC graphic.

Can get to reset text screen by holding finger on On/Off switch when booting
The unit connects to the MyDrive Connect PC application which reloads the device, however the problem remains (still boots to do not disconnect screen)

Is this a hardware fault or is there another repair technique ?

Answers

  • Lochfrass
    Lochfrass Posts: 18,474
     Superuser
    edited December 2021
    Sometimes that happen when a memory card is inserted in the device.
    If you have inserted a memory card try it again without.
  • tsharkey
    tsharkey Registered Users Posts: 2
    New Seeker
    Lochfrass wrote: »
    Sometimes that happen when a memory card is inserted in the device.
    If you have inserted a memory card try it again without.

    Thanks for the quick response Lochfrass - There are no memory cards in the unit.