when i open tomtom mydrive and login i get borders info but no map

Marietje_226
Registered Users Posts: 12 
New Seeker

New Seeker
hello i recently bought tomtom go for android and made an tomtom account for tomtom my drive so that i can make or upload gpx routes that i then can drive on my phone who is linked with mydrive
now the problem when i open tomtom mydrive i only see routeplanner road trips sale on top and left my routes plan routes etc and an arrow but no map or map details !
weird earliers it worked ,,,, even when i open a inported route i only see the route stripes but no map its totally blank
can someone help ?
kind regard
now the problem when i open tomtom mydrive i only see routeplanner road trips sale on top and left my routes plan routes etc and an arrow but no map or map details !
weird earliers it worked ,,,, even when i open a inported route i only see the route stripes but no map its totally blank
can someone help ?
kind regard
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Best Answers
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Wish good luck.
Maybe an other user finds the jumping point.
crossing my fingers0 -
whell i set my pc back to earlier restore point but i took a very long time and at the end on reboot it gave the message "cannot restore to earlier restore point because no access to a file " so i tried anyway and yesss the maps are shown
i tried an other route with another extension with itn converter to convert to tomtom drive i tought dhere the fault began , but no probem !
so solved i am very hally and thna0
Answers
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like you see above i put some screenshots0
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Try an othe Webbrowser.
Maybe an addon or adblocker in your current browser prevents the display.
Here it works with Firefox0 -
i tried firefox opera and edge i cleared the temp files and coockies all no effect all exept chrome do not have a addblocker so no idea0
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Hmmm.
Have you tryed a restart of the PC via the Startmenu and there "restart" (Herstart)
Sometimes that does wonder to a PC because its not the same as a shutdown and new start0 -
thnx i trie
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nope no sigar i tried reboot and shut down and start
now i do not even see the left options only top planner road trips sale and login name
pffffffff long live windows :-)0 -
what weird is that when i mouse klik random there pops up "start as startpoint and the coordinates " so in one way it knows where it is but no map only blank screen
look likes it will not load the map details0 -
For me it seems a problem with your PC. Can you try it with an other PC?0
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nope only maybe at my sons house i will try later thanks for the help so far ,0
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Wish good luck.
Maybe an other user finds the jumping point.
crossing my fingers0 -
whell i set my pc back to earlier restore point but i took a very long time and at the end on reboot it gave the message "cannot restore to earlier restore point because no access to a file " so i tried anyway and yesss the maps are shown
i tried an other route with another extension with itn converter to convert to tomtom drive i tought dhere the fault began , but no probem !
so solved i am very hally and thna0