How do you restore Favorites (saved locations) from MyDrive?

bat617
bat617 Registered Users Posts: 1
Apprentice Seeker
It is far from intuitive.
Having logged into my TomTom account I seem to have no saved locations, no recent locations.
I DID back up my locations to the cloud before erasing content on my previous iPhone.
Has anyone found out how to restore from the cloud?

Best Answer

  • Lochfrass
    Lochfrass Posts: 17,720
    Superuser
    Answer ✓
    Log in on this side with your tomtom account.
    https://mydrive.tomtom.com/en_gb/
    When you see your places then you have not enabled the sync on your phone
    If there is no data, I suspect you deleted the data on the old phone and then the app still synced. The data in the account then also disappeared.
    You have a 50/50 chance

Answers

  • Lochfrass
    Lochfrass Posts: 17,720
    Superuser
    Answer ✓
    Log in on this side with your tomtom account.
    https://mydrive.tomtom.com/en_gb/
    When you see your places then you have not enabled the sync on your phone
    If there is no data, I suspect you deleted the data on the old phone and then the app still synced. The data in the account then also disappeared.
    You have a 50/50 chance