Why are life-time services expired for a recently bought navigation device?

Hauber
Hauber Registered Users Posts: 2
Novice Seeker
I bought a new GO 5200 and the life-time services are already expired. I expected that life-time services should be active at a new device.
Traffic service, speed cameras and world maps are expired in July, but I bought the device in December.

Best Answers

  • Willy875
    Willy875 Registered Users Posts: 6,530
    Elite Voyager
    Answer ✓
    Check back later the moderator @VikramK will look at your account and assign the service to you.
  • VikramK
    VikramK Administrators Posts: 14,303
    Moderator
    Answer ✓
    Hi @Hauber

    Welcome to the community!
    My team has fixed the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram

Answers

  • Willy875
    Willy875 Registered Users Posts: 6,530
    Elite Voyager
    Answer ✓
    Check back later the moderator @VikramK will look at your account and assign the service to you.
  • VikramK
    VikramK Administrators Posts: 14,303
    Moderator
    Answer ✓
    Hi @Hauber

    Welcome to the community!
    My team has fixed the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram
  • Hauber
    Hauber Registered Users Posts: 2
    Novice Seeker
    Thanks!